Privacy Policy

Last Updated: 01/28/2026

1. Introduction
Baltimore Medical Group dba Baltimore Aesthetics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect
We collect several types of information to provide and improve our services to you:

Personal and Health Information: When you book an appointment, we collect information such as your name, date of birth, address, email address, phone number, and relevant health history. This information is protected under HIPAA.
Payment Information: To process payments for services, we collect credit card or other payment information. This is handled securely and is not stored on our website servers.
Website Usage Data: We may automatically collect certain technical information, such as your IP address, browser type, and information about your device's interaction with our website. This helps us analyze site traffic and improve user experience.

3. How We Use Your Information
We use the information we collect for the following purposes:

To provide, manage, and bill for the medical and aesthetic services you request.
To communicate with you, including appointment reminders, confirmations, and other essential practice-related information.
To respond to your inquiries and provide customer support.
To improve our website, services, and patient experience.
To comply with legal and regulatory obligations, including HIPAA.

4. HIPAA Compliance and Safeguards

Baltimore Aesthetic is committed to maintaining the confidentiality and security of your PHI as required by HIPAA regulations. We have implemented the following safeguards:

Administrative Safeguards: Training staff on privacy practices and policies.
Physical Safeguards: Securing our facilities and restricting access to authorized personnel.
Technical Safeguards: Using encryption, secure servers, and access controls to protect electronic data.
Breach Notification: In the unlikely event of a data breach affecting your PHI, we will notify you promptly as required by law.

5. SMS Text Message Consent
We may use SMS text messages sent from our dedicated business number, [Your RingRx SMS Number Here], to contact you with appointment reminders, scheduling confirmations, and other important practice-related communications. Message frequency varies. Message and data rates may apply.

Consent to receive these text messages is not a condition of purchasing any goods or services. You can opt-out at any time by replying "STOP" to any message. For assistance, reply "HELP".

By providing your phone number and checking the opt-in box on our forms, you agree to these terms and to RingRx’s Privacy Policy and Terms of Service.

6. Sharing and Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Medical Providers & Staff: We may share your health information with our staff, physicians, and other healthcare professionals involved in your care.
Service Providers: We may share information with third-party service providers who perform functions on our behalf (e.g., payment processors, our scheduling platform CharmHealth, and our messaging provider RingRx). These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required to do so by law or in a good-faith belief that such action is necessary to comply with the law.

7. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

8. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, update, or correct your information. You can also opt-out of receiving non-essential communications from us at any time by following the unsubscribe instructions in those communications or by contacting us directly.

9. Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us.

10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Baltimore Medical Group dba Baltimore Aesthetics
Address: 9110 Philadelphia Road, Suite 106, Baltimore, MD, 21237
Phone: (443) 281-3193
Email: frontdesk@baltimoremedgroup.com